JPMorganChase runs a HireVue video interview for its 2027 Global Private Bank Investment Solutions Program, the Hong Kong summer internship, and it screens out a large share of applicants before a banker watches a single clip. The people who get through have usually rehearsed the real questions. You get about 30 seconds to think and 2 minutes to answer, on camera. This one is behavioral, and it is really testing whether you can collaborate with people who work nothing like you, which is the everyday reality of client and team work in Private Banking.
Here is the question, word for word:
Describe a time when you had to work closely with someone whose style was very different than yours. How did you approach this situation?
The trap is that this reads like a friendly question and gets answered like one. The interviewer is not asking whether you are easy to get along with. They want proof that when someone works in a way that grates on you, you can still get the work done well and keep the relationship intact.
How you lose points
- You describe a difference but no friction. "She was quiet and I am outgoing" is not a story. If there was no cost to the difference, there was nothing to manage, and nothing to grade.
- You make the other person the villain. Framing them as difficult and you as reasonable tells the interviewer you will do the same to a colleague or a client. The whole point is that you adjusted, not that they should have.
- You skip what you actually did. "We just talked it out and it was fine" hides the one thing they are grading: the specific move you made to bridge the gap.
- You have no result. A collaboration story with no outcome sounds like it never mattered. Name what the two of you delivered because you found a way to work together.
- You forget where you are applying. In Wealth Management you work with clients, product specialists, and senior bankers who all operate differently. Tie the story to the fact that adapting to other styles is the job, not a one time exception.
How you pass
A strong answer uses STAR and moves fast. Set up one real situation: a group project, an internship, a club, where you were paired with someone whose working style genuinely clashed with yours. Maybe they wanted every detail nailed down before starting while you like to move and fix as you go, or they went quiet in email while you wanted to talk it through. Name the concrete friction so the difference is real, not decorative.
Then spend most of your time on the action, because that is what they grade. Show that you figured out how they work and met them partway: you asked how they preferred to communicate, you split the work along each person's strength, you agreed on one shared checkpoint so neither of you was guessing. Close on the result and the insight: the project shipped, the relationship held, and you learned that adapting to someone else's style is not a compromise, it is how good work actually gets done. Around ninety seconds, one real example, one clear thing you did.
Get the ones for your role
This is one of four questions, and the rest follow the same behavioral pattern. Candidates who have seen the real prompts pick their examples in advance instead of scrambling in 30 seconds of prep. The full JPMorganChase Global Private Bank Investment Solutions question pack is on OpenInterview if you want to walk in with your stories ready.
