JPMorganChase runs a HireVue video interview for its 2027 Global Private Bank Advisor Program summer internship in Hong Kong, and it cuts a large share of applicants before a recruiter ever presses play. The candidates who advance have usually practiced the real questions. You get about 30 seconds to prep and 2 minutes to answer, on camera. The final question is a teamwork one, and private banking lives or dies on how you handle people who are not like you.
Here is the question, word for word:
Describe a time when you had to work closely with someone whose style was very different than yours. How did you approach this situation?
This is a STAR question in disguise, and it has a hidden trap. They are watching whether you can describe a difficult person without trashing them, because on a client desk you will manage colleagues and clients whose styles clash with yours every week.
How you lose points
- You make the other person the villain. "They were lazy and difficult" tells the reviewer how you will talk about future teammates. Describe the difference without the blame.
- You pick a fake difference. "We just had different opinions once" is too thin. Choose a real clash of working styles, fast versus careful, big picture versus detail, direct versus diplomatic.
- You win by making them lose. If your approach was to overrule or go around them, that is not collaboration. They want adaptation, not conquest.
- You describe the situation but not your approach. The question ends with how you approached it. Skip that and you answered half.
- You have no outcome. End with what changed: the project shipped, the relationship improved, you learned to flex. No ending, no marks.
How you pass
A strong answer sets up the situation quickly and names the style difference fairly: maybe they moved fast and loose while you were methodical, or they wanted every detail while you led with the headline. Frame it as a difference, not a flaw.
It then spends the time on your approach, and shows you adapting: you asked what they needed, you adjusted how you communicated, you found the overlap where both styles were useful. Give the concrete move, sending a written summary to someone who hated long meetings, or slowing down to walk a detail person through your logic. Judgment and flexibility are what score here.
It closes on the outcome and a short lesson: the work got done, the working relationship got easier, and you carry a way of reading people into the next team. Around ninety seconds, generous about the other person, clear about what you did.
Get the ones for your role
This is the last of four questions, and teamwork answers reward a story chosen and shaped in advance so you do not accidentally badmouth someone under a 30 second clock. Candidates who have seen the real prompts arrive with the right example ready. The full JPMorganChase Private Bank Advisor question pack is on OpenInterview if you want to prepare your stories against the real questions.
