What this is
Goldman Sachs is testing whether you can turn an unclear need into a solution that other people will actually use. In the 2027 Video Interview for Corporate and Workplace Solutions, a polished story is not enough. Your answer needs to connect diagnosis, design, adoption, and a measurable improvement in efficiency or productivity.
The real question
The wording gives you both the user and the outcome to address:
Corporate and Workplace Solutions: Corporate and Workplace Solutions focuses on maximizing the efficiency and productivity of the people of Goldman Sachs by providing superior work solutions and experiences. Please describe a situation where you had to deliver a customized solution to a problem, either for clients/customers, your peers, or as part of a school project, that enabled others to be more efficient and productive.
How you lose points
- Starting with the solution: You describe what you built before explaining whose problem you were solving.
- Calling a standard fix customized: A generic spreadsheet or checklist does not prove that you adapted the solution to a specific user.
- Ignoring the user: You never show how feedback changed your approach.
- Confusing activity with impact: Working hard is not evidence that anyone became more efficient.
- Ending at delivery: You omit adoption, follow-up, or proof that the solution continued to work.
How you pass
Build the answer around one user, one constraint, and one observable improvement. State the original process and its cost first. Explain how you gathered evidence, which requirement forced you to customize the solution, and why you rejected an easier generic option. Then describe the rollout and the result.
A credible hypothetical example would be a student team losing time because different members tracked project changes in incompatible formats. A strong candidate would interview the users, identify the fields each person needed, create one shared workflow with role-specific views, test it with a small group, and revise it after feedback. The result should be concrete, such as fewer clarification messages, faster handoffs, or fewer missed deadlines.
The final sentence should show judgment: the best solution was not the most elaborate one. It was the one shaped around the people doing the work and supported by evidence that their work improved.
Get the ones for your role
This is one question from the Goldman Sachs Corporate and Workplace Solutions interview material. OpenInterview has the complete Goldman Sachs questions for readers who want to compare the wider set and prepare across recurring themes.
