What the interviewer can actually score
This 2027 WTW Video Interview in Insurance Consulting separates candidates who can expose their reasoning from those who only state an answer. The useful signal is setting an ambitious target and proving disciplined follow-through. Practice with the real wording gives a candidate room to organise evidence, trade-offs and checks before the timer starts.
Question shown in the assessment
The original prompt reads:
Please describe a time you set challenging goals for a project and what you did to achieve these goals. Describe the situation, your actions, and the outcome.
Responses that fall apart
- Starting with the outcome: Without the original baseline, the interviewer cannot judge whether the goal was difficult.
- Using a group ambition as personal evidence: The answer must isolate the candidate's role in setting and driving the goal.
- Reciting a to-do list: Actions need reasons and measurable checkpoints.
- Leaving out resistance: A challenging goal should contain a real obstacle, not only smooth execution.
- Claiming success without numbers: Even a qualitative project needs a specific completion, adoption or quality measure.
Build the response from first principles
- Frame one goal with a defined finish line and a deadline.
- Identify the two or three constraints that made success uncertain.
- Select milestones that revealed progress early enough to intervene.
- Give one concrete example of adjusting resources, scope or method.
- Finish with the measured result and a candid reflection on the stretch.
A concise answer is not a rushed answer. It removes background that cannot be scored and preserves the assumptions, choices and verification that prove control of the problem.
Practise beyond this one question
OpenInterview has the complete set of WTW questions for Insurance Consulting. Reviewing the full set reveals which skills repeat and makes it easier to prepare reusable reasoning without memorising a script.
