The STAR method (Situation, Task, Action, Result) is the standard framework for answering behavioural questions in Willis Towers Watson's Graduate Program 2027 interviews. Structure every answer with a clear situation, your specific task, the actions you took, and a quantified result.
What the STAR Method Assesses at Willis Towers Watson
Willis Towers Watson interviewers use behavioural questions to evaluate competencies like teamwork, leadership, and problem-solving. The STAR format forces you to give concrete evidence rather than vague claims, which is exactly what assessors score in the Online Assessment stage.
Step-by-Step: Applying STAR
- Situation (15-20 seconds): Set the scene briefly ā your role, the context, the stakes. Keep it tight.
- Task (10 seconds): State what you were responsible for. One sentence.
- Action (45-60 seconds): This is the core. Describe 2-3 specific things you did, using "I" not "we". Mention skills relevant to the Graduate Program 2027 role.
- Result (15-20 seconds): Quantify the outcome where possible ā improved efficiency, positive feedback, measurable impact.
Worked Example
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